Questions, answered plainly

No. Install the app from the Shopify App Store, and our team configures the rest. There are no code changes and no theme edits.

Installing takes about 30 seconds. Our team then connects your platforms and runs test purchases to check everything arrives. That usually takes a few business days, depending on how many platforms you use.

No. GTM Assistant works alongside the official apps.

No. There are no theme edits and no blocking scripts, and in our testing it has no impact on Core Web Vitals.

Server-side: GA4, Google Ads, Meta (Pixel and Conversions API), Microsoft Ads (Bing), LinkedIn Ads, X (Twitter) Ads, TikTok, Pinterest, Snapchat, Reddit, Quora Ads, Outbrain, OpenAI (ChatGPT) Ads and Klaviyo. Browser-only: Microsoft Clarity, Hotjar and ShareChat.

Server-side events go directly to the platform, so ad blockers and browser limits don’t stop them. Browser-based tracking runs in the shopper’s browser.

Server-side tracking sends events directly to your platforms, so ad blockers, iOS restrictions and browser cookie loss don’t stop them. Combined with our client-side setup, more of your conversions reach each platform than with client-side tracking alone.

Each platform attributes differently: Shopify counts orders, GA4 counts sessions, and Meta uses view and click windows. Add browser blocking and cookie loss, and the differences grow. Server-side delivery narrows the gap and keeps every platform reading from the same source of truth.

Yes. We connect to your existing GTM container or set one up for you. GTM Assistant manages tags, triggers and data layer mapping, and you keep full visibility in GTM.

Yes. Other platforms, for example affiliate networks, are added on request. Our team builds custom integrations on request.

Built on Shopify's Customer Privacy API, so every customer's consent choice is respected before any event is sent.

Only to the platforms you connect, from the shopper’s browser and server-side, directly to each platform.

It follows the consent choice recorded through Shopify’s Customer Privacy API, which most Shopify consent banners use.

It's free to install and free on development stores. You pay $0.02 per order for each connected server-side platform, GA4 included, so an order sent to GA4, Meta and Google Ads costs $0.06. Browser-only tools (Microsoft Clarity, Hotjar, ShareChat) are free and don't count. It includes one setup session with our team.

Scaler (from $99/month) and Maximiser ($179/month billed yearly) are managed plans. Our team sets up your tracking with you and keeps it working. Each managed plan is a custom Shopify plan for your store, billed through Shopify. Above 15,000 orders a month? Talk to us.

Setup with our team is included on every plan, at no extra charge. On Pay as you go, that's one setup session: we create and manage Google Tag Manager for you and connect your platforms. On the managed plans, we do the setup with your team.

If a connection breaks, for example an expired token, the app alerts you straight away. On Pay as you go, app faults are fixed for every store. After setup, ask us anything. We reply within one working day (Monday to Friday). On the managed plans, we monitor your tracking and fix problems with you.

Setup with our team is included on every plan. On a managed plan billed yearly, your move from another tracking app or ecommerce platform, a full audit and fix at the start, and a UTM and channel clean-up are included too. Work that builds something new, such as a dashboard, is a project with Webgarh’s tracking services, separate from the app plans. See which plan for which job.

Compares the orders and revenue Shopify recorded with what GA4 and Google Ads received, and flags duplicate purchases.

Yes. Free, one audit per store. We don't change your tracking while we look.

No. We don’t change your tracking while we look.

One audit per store.

We reply within 24 hours. The report takes up to one week.

Our team takes you through it.

WhatsApp +91 6283 280 581, or email support@webgarh.co.in. You can also use the form on our Contact page.

We reply within one working day (Monday to Friday). Our Maximiser managed plan includes priority handling: same-working-day response.

Tracking engineers at Webgarh Solutions, an eCommerce engineering firm in Mohali, India.

Yes, on the managed plans. A full audit and fix at the start is included on a managed plan billed yearly, and Maximiser includes a quarterly review call, with a re-audit of every connected platform. See which plan for which job.

No. Sanjo is the AI agent we’re building for GTM Assistant. He isn’t a person, and when a question needs one, he will pass you to our team.