Refund Policy

Last updated 25 October 2026

Version 1.0

1. How billing works

All charges for Webgarh GTM Assistant are made by Shopify, through its billing system, and appear on your Shopify invoice. We do not charge you or take payment directly.

2. No refunds

Fees for the App, including subscription fees, usage-based charges and any setup or service fees billed through Shopify, are non-refundable, including for partial months and unused time or usage. This applies to every plan, whether billed monthly or yearly.

3. Refund requests and billing errors

Because Shopify makes every charge, any refund is requested from and issued by Shopify, under Shopify's own billing terms. Webgarh does not issue refunds itself, for any plan or for services already provided.

If you believe a charge is wrong, for example a duplicate charge or a charge after you uninstalled the App, raise it with Shopify and tell us at support@webgarh.co.in with your store URL and the invoice details. We will look into it and support your request to Shopify.

4. Cancelling

You can cancel at any time by uninstalling the App. Charges stop from that point. Charges already billed are not refunded.

5. Your legal rights

Nothing in this policy limits any right to a refund that the law gives you and that cannot be excluded.

6. Contact

Webgarh Solutions Private Limited (CIN U72200CH2013PTC034390) Email: support@webgarh.co.in